Privacy Policy

1 Overview & Introduction

Welcome to Flowers (com.rx.flower). This Privacy Policy informs you regarding our policies concerning the collection, use, and disclosure of Personal Data when you use our Service and the choices you have associated with that data.

The application is an internal enterprise operations management platform tailored for logistics, transport scheduling, parcel/vehicle collection tracking, damaged goods management, and staff verification.

2 Information We Collect

While using our application, we may collect certain information for operational efficiency and compliance:

• Location Data (GPS Coordinates): When authenticating/logging in, the app requests access to precise and approximate device location (Latitude and Longitude). This ensures that operational entries, driver transport records, and inwards collection points are legitimately registered from authorized branch coordinates.
• Camera & Media: Camera access is utilized exclusively to scan QR codes for claims, damaged invoices, CN tracking, or capturing damaged parcel documentation pictures.
• Device & Usage Metadata: We collect non-identifiable technical diagnostic data such as device model, OS version, application build number, and IP address for security audits and brute-force prevention.
• Push Notification Tokens: Firebase Cloud Messaging (FCM) registration tokens are used to broadcast collection alerts and update reminders to authorized staff.

3 How We Use Your Information

We use the collected information for the following specific purposes:

• To facilitate collection entry, receive vehicles, and generate real-time dispatch receipts.
• To audit logistics login activity through geolocation tracking.
• To deliver critical in-app notifications and alerts regarding new inward shipments.
• To provide automatic app updates and version maintenance alerts through Google Play.
• To diagnose technical errors, optimize app performance, and safeguard account security.

4 Third-Party Services & Integrations

The application employs trusted, industry-standard third-party SDKs that may process device information under their respective privacy policies:

• Google Play Services: Core mobile OS integration and In-App Update service.
• Firebase (Google LLC): Cloud Messaging (FCM) for push notifications and backend notifications delivery.
• Google AdMob: To display contextual, non-intrusive banner or interstitial advertisements according to Google's Families & Developer Content Policies.

5 Data Retention & Deletion

Operational records are stored securely in encrypted company databases in accordance with regulatory logistics retention standards. You may request account deletion or data verification by contacting your organization's administrative desk.

6 Security

The security of your personal information is extremely important to us. We employ standard Secure Sockets Layer (SSL/HTTPS) encryption for all network transmissions and token-based authentication (Bearer Tokens) to safeguard against unauthorized access.

7 Children's Privacy

Our services are targeted for business and enterprise logistics staff and are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children.

8 Changes to This Privacy Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this document.

9 Contact Us

If you have any questions or suggestions regarding our Privacy Policy or data handling practices, please reach out to us: